Welcome to the Customer Service Center's new online home!
As a resident of Point Russell, the Customer Service Center is your one stop shop for all non-emergency City services. Click below to learn more about how the Customer Service Center can work for you.
For 311 related issues, staff are available 24 hours a day:
Call: 555-555-1234
Report Online: Report an Issue
Email: 311@pointrussell.com
App: Download for iPhone or Download for Android
Service Philosophy
The City of Point Russell Customer Service Center provides information and services to everyone. Our approach is to provide straight-forward and accessible services.
We strive to:
- Remove language barriers
- Accommodate disabilities
- Provide services and information to fulfill our diverse residents' needs
- Make it easy for you to receive our services whether or not you know the City’s organization